At Haridiya, we stand behind the quality of our Magento 2 extensions. We offer a 7-day money-back guarantee on all products purchased directly from our official website.
If you are not satisfied with a product, you may request a refund within 7 days from the date of purchase. All refund requests are reviewed carefully and processed within 7 business days once approved.
How to Request a Refund
To request a refund, please submit a support ticket including:
- Order ID
- Transaction ID
- Email address used for the purchase
Providing complete and accurate details helps us resolve requests faster.
Refund Eligibility & Conditions
Refunds are subject to the following conditions:
- No refunds will be issued after 45 days from the purchase date
- No refund if the issue is claimed without first contacting support
- No refund if required access (staging or live site details) is not provided for troubleshooting
- If support is contacted with full details and we are unable to resolve the issue, a refund will be issued
- Refunds are applicable only for PayPal payments
- Only one refund request per order is allowed
- Refunds are not applicable for issues related solely to installation or configuration when proper support is not utilized
Additional Notes
Refunds are intended to protect customers from non-functional products—not to provide free usage. We encourage customers to contact our support team first, as most issues can be resolved quickly.
Need help?
Contact us at info@haridiya@gmail.com for questions related to refunds and returns.